Our POS equipment installations and surveillance system installations are guaranteed for a 90-day grace period. Any service problem that may arise during this period will be fixed at no cost. After the grace period, service problems will be handled on a case by case basis and will be billed at the company's most current service rates. Feel free to contact us for on-site and over-the-phone technical support service rate quotes.
If you select to purchase the enterprise option, we will show you how to print out the reports for all of your businesses from one location. After the installation and training, we will be on-site the entire day that your restaurant computers and POS system goes live. This will ensure that your staff has the practice and is proficient enough to adjust to the new system. We want to be sure that the employees are comfortable using the POS software before leaving.
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Restaurant Point of Sale Services
Our surveillance systems can be integrated with the POS systems to allow you to monitor what items are being rung up and what prices are being charged. This prevents bartenders, especially, from giving away free drinks. We have also found that the quality of customer service goes up when servers know that they are being monitored.
Installing surveillance equipment in any business is an smart business move. It will automatically lower your business insurance. Specifically in restaurants it will help to prevent customers from stealing restaurant equipment. Often times customers will try to take souvenirs from restaurants like salt shakers, ashtrays, mirrors, beer mugs, signs, etc. We have even been witness to a customer running behind a bar to steal a bottle of liquor.
Our restaurant POS systems are capable of delivery tracking, preferred customer tracking, split checks, various end of day reporting, high speed credit card processing, table tracking, fast bar options, credit card tab tracking, and many more useful functions. All of these functions are designed to help make managing a restaurant that much easier and more efficient.
Every restaurant is different. Some are over the counter, some are fine dining, some do take out, others deliver, and some do it all. We offer POS services to every type of restaurant and bar in NC, SC, GA, and VA. Our extensive restaurant experience gives us the ability to provide unique restaurant services.
After the POS system equipment installation, we will provide staff training to teach your customers how to use the functions of the restaurant management software. We will perform your modifiers and menu programming set up as part of the restaurant software installation, and we will show you how to make menu changes. We will give you POS training on the back office functions and show you how to print out reports.
Restaurant Surveillance Services